Happy Guest, Happy Concierge

On behalf of my guest and myself I would like to commend this company Baby Otters on such super customer service that was given on the first time in use with The Conrad Miami, I was in a bind and your answering service was wonderful in taking my information on an urgent last minute reservation. Rachel and Staci are my Hero’s getting back to me on a timely matter with everything that I need to get the guest started “Thank You” Comments from the Mr. & Mrs. Gerdes, his wife

Loved the services very personal and attentive Daniella is the best her services will be requested again. We are very happy to have you as our Family. Thank you so much for everything.

Best Wishes,
Kefyrah A. Yisrael
Chief Concierge
Conrad Miami
Espirito Santo Plaza
1395 Brickell Avenue
Miami, Fl 33131
o: 305.503.6577